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SBIClerk06July2008 Related Question Answers
101. Proper pricing is needed for
Extra charges for extra services Levy of VAT Good customer service Putting burden on the customer Service with extra facilities
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102. A lead means
A Bank’s marketing staff A Religious leader Banks chairman Target customer Leash tied to a dog
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104. Relationship Selling means
Preparing a list of relatives Cross-selling Selling to relatives Selling to strangers Telemarketing
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105. Find the incorrect statement
Marketing has no relevance in Public Sector Banks Marketing has no relevance in Private Sector Banks Marketing has no relevance in Foreign Banks All of these None of these
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106. Marketing is not required in one of the following products. That is
Sale of Credit/Debit Cards Sale of Net Banking Sale of Corporate Loans Sale of Retail Loans None of these
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107. HNI means
Highly Negative Individual High Networth Individual High Neutral Individual Highly Necessary Individual All of these
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108. Digital Banking means
Banking with calculators Banking with digital instruments Internet Banking and Tele-banking Export finance None of these
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110. Credit Cards are used for
Cash withdrawals Purchase of air tickets Purchase of consumable items from retail outlets All of these None of these
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111. The ATMs are
Branches of banks Manned counters of banks Unmanned, cash dispensers All of these None of these
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112. Internet Banking means
Meeting of Banks on the Net Net Practice Banking transactions through Internet Transactions with foreign countries All of these
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113. Customer Loyalty means
Shifting of customers from one bank to another Customers banking with one bank exclusively Customers returning lost items Customer giving gifts to banks None of these
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114. A Marketing Plan is necessary for
Having a focussed approach to marketing To decide marketing strategies To decide product strategy To decide advertising strategy All of these
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115. Public Relations is required for
Improving customer service in the company Improving marketing functions in the company Better atmosphere in the , company All of these None of these
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116. One of the following qualities is not required for effective marketing. That is
Self-motivation Effective communication skills Team work Perseverance Sympathy
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117. Gift of the gab means
Distributing gifts Collecting garbage Multi-linguist Good communication skills Short-tempered
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118. Rural Marketing involves
Selling to farmers and agriculturists Selling to rural households Selling to rural industries Arranging melas All of these
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120. The most important or powerful computer in a typical network is
desktop network client network server network station None of these
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121. The primary purpose of software is to turn data into
Web sites information programs objects None of these
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122. The ability to find an individual item in a file immediately………… is used.
file allocation table directory sequential access direct access None of these
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123. To make a notebook act as a desktop model, the notebook can be connected to a …………which is connected to a monitor and other devices.
bay docking station port network None of these
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124. You can use the tab key to
move a cursor across the screen indent a paragraph move the cursor down the screen Only a: and b: None of these
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